1. Purpose
This Acceptable Use Policy ("AUP") sets the rules for using websites, platforms, software, APIs, products, services, infrastructure, and systems operated by CodeBloom Limited ("CodeBloom", "we", "our", or "us").
These rules help us:
- Protect users, customers, partners, and the public;
- Maintain platform security and reliability;
- Prevent misuse of CodeBloom systems;
- Ensure compliance with applicable laws and regulations;
- Protect the rights and interests of CodeBloom Limited and its customers.
This Policy applies to all users, customers, developers, partners, contractors, vendors, and any person accessing or using CodeBloom products or services.
2. Scope
This Policy applies to:
- The CodeBloom Limited website;
- SaaS platforms;
- APIs and integrations;
- Artificial intelligence services;
- Cloud-hosted systems;
- ERP and CRM products;
- Business automation platforms;
- Customer communication systems;
- Mobile applications;
- Web applications;
- Internal and external portals;
- Trial and demonstration environments;
- Any future products or services operated by CodeBloom Limited.
3. Compliance with laws
Users must comply with all applicable laws, regulations, government directives, industry standards, and contractual obligations applicable to their activities.
Users are solely responsible for ensuring that their use of CodeBloom products and services complies with laws governing:
- Privacy;
- Data protection;
- Consumer protection;
- Marketing communications;
- Intellectual property;
- Financial regulations;
- Employment regulations;
- Export controls;
- Electronic communications;
- Artificial intelligence usage.
4. Principles for using our services
Users must use CodeBloom services responsibly, ethically, and lawfully.
Users must:
- Act honestly and in good faith;
- Respect the rights of others;
- Protect confidential information;
- Follow security best practices;
- Use services only for authorized purposes;
- Comply with applicable agreements.
5. Prohibited activities
The following activities are strictly prohibited.
Illegal activity
You may not use CodeBloom services to:
- Violate any law or regulation;
- Facilitate criminal activity;
- Promote illegal conduct;
- Engage in fraud or deception;
- Circumvent legal restrictions.
Unauthorized access
You may not:
- Attempt to gain unauthorized access to systems;
- Bypass authentication mechanisms;
- Circumvent access controls;
- Escalate privileges without authorization;
- Access data that does not belong to you.
Security violations
You may not:
- Launch denial-of-service attacks;
- Conduct malicious vulnerability scanning;
- Distribute malware;
- Deploy ransomware;
- Introduce malicious code;
- Interfere with security mechanisms;
- Exploit software vulnerabilities.
Intellectual property violations
You may not:
- Infringe copyrights;
- Infringe trademarks;
- Misappropriate trade secrets;
- Distribute pirated software;
- Upload unauthorized copyrighted material.
Fraudulent activity
You may not:
- Impersonate another person or organization;
- Misrepresent your identity;
- Conduct phishing campaigns;
- Commit payment fraud;
- Distribute deceptive content;
- Create fraudulent accounts.
Harmful content
You may not distribute content that:
- Promotes violence;
- Promotes terrorism;
- Incites hatred;
- Encourages criminal conduct;
- Contains unlawful threats;
- Promotes self-harm;
- Harasses or abuses individuals.
6. Use of artificial intelligence
Certain CodeBloom products may provide artificial intelligence or automation capabilities.
Users may not use AI-powered services to:
- Generate unlawful content;
- Produce fraudulent communications;
- Impersonate individuals without authorization;
- Create deceptive marketing campaigns;
- Generate malicious software;
- Facilitate cybercrime;
- Distribute misinformation knowingly;
- Violate intellectual property rights.
Users remain responsible for all outputs generated through their accounts.
7. Communication services
Where CodeBloom services support customer communications, messaging, notifications, email, SMS, WhatsApp, chat, or similar functions, users must not:
- Send spam;
- Send unsolicited bulk communications;
- Contact individuals without required consent;
- Use purchased contact lists unlawfully;
- Send misleading communications;
- Violate communication platform policies.
Users are responsible for maintaining appropriate consent records where required by law.
8. Protecting personal information
Users must not:
- Upload unlawfully obtained personal data;
- Process personal information without proper authorization;
- Share confidential information improperly;
- Store sensitive information unnecessarily;
- Use data beyond authorized purposes.
Users remain responsible for compliance with applicable privacy and data protection laws.
9. Keeping systems reliable
Users must not:
- Interfere with service availability;
- Overload infrastructure intentionally;
- Abuse APIs;
- Circumvent usage limitations;
- Create excessive automated requests;
- Disrupt platform operations.
We may use rate limits, access controls, monitoring, and other security measures to keep services available.
10. Customer responsibilities
Customers are responsible for:
- Managing user accounts;
- Maintaining credential security;
- Configuring permissions appropriately;
- Reviewing AI-generated outputs where necessary;
- Maintaining compliance with applicable laws;
- Managing consent and privacy obligations;
- Protecting confidential information.
11. Monitoring and enforcement
CodeBloom Limited may monitor systems, networks, APIs, and services to:
- Detect abuse;
- Investigate incidents;
- Maintain security;
- Ensure compliance;
- Protect users and infrastructure.
Monitoring activities
- Security logging;
- Access auditing;
- Abuse detection;
- Threat analysis;
- Incident investigation.
Monitoring activities are conducted in accordance with applicable laws and our Privacy Policy.
Monitoring may include:
12. Investigating violations
Where we reasonably believe a violation has occurred, we may:
- Investigate the activity;
- Request additional information;
- Restrict access;
- Suspend accounts;
- Remove content;
- Report activities to authorities;
- Preserve evidence;
- Take legal action.
Users are expected to cooperate with reasonable investigations.
13. Enforcement actions
Violations of this Policy may result in:
- Warnings;
- Temporary restrictions;
- Suspension of services;
- Termination of accounts;
- Removal of content;
- Revocation of API access;
- Contract termination;
- Legal proceedings where appropriate.
CodeBloom Limited retains sole discretion to choose an appropriate enforcement action.
14. Reporting violations
Suspected violations may be reported to:
Email: info@code-bloom.net
Reports should include sufficient information to allow investigation.
We may not be able to disclose investigation outcomes due to privacy, legal, or security considerations.
15. Access may be restricted
Access to CodeBloom services is a privilege, not a right.
CodeBloom Limited reserves the right to:
- Refuse service;
- Restrict access;
- Suspend accounts;
- Terminate services;
where necessary to protect users, infrastructure, legal compliance, or business interests.
16. Changes to this Policy
We may update this Acceptable Use Policy periodically to reflect:
- Changes in law;
- Security requirements;
- Service offerings;
- Operational needs;
- Industry best practices.
Updated versions become effective when published unless otherwise stated.
Continued use of CodeBloom services constitutes acceptance of the updated Policy.
17. Contact information
For questions regarding this Acceptable Use Policy, please contact:
CodeBloom Limited
Website: https://www.code-bloom.net
Email: info@code-bloom.net
© 2026 CodeBloom Limited. All rights reserved.